EarlsHelpDesk.com - How it all started.

When I was a young boy I received many awards in elementary school including one in early 1982 for "Excellence in Computer Science". (Thank you Mrs. Buick). This special elementary class was probably the real starting point of my interest in computers. Who would have thought that it would lead to my chosen career?

By the age of 12, I bought my own computer and immediately began expanding my knowledge about the BASIC programming language through the use of books and trial-and-error methods. I've always been one to learn from reading and hands-on personal experience.

Over the years, I learned more and more about computers. I began fixing my own computers through reading and understanding. Widespread use of the Information Superhighway, the Internet, led to an abundance of reading material. Now I could read about the topics I want to read about at the moment I am wanting to. Once I got access to that abundance of information, there was no stopping me.

Then it happened. I can't recall exactly when though, it must have been around 1996, people began asking me to repair their computers. It was family at first, then friends, friends of friends, and so on. Complete strangers were asking me to work on their computers. Imagine that Mrs. Buick.

One thing led to another, and I decided to "open shop". My Florida sales tax registration was effective April 16, 2004, and I opened for business on May 1, 2004.

Over time, I considered to myself the possibilities and the benefits of remote computer services. The traditional methods left a lot to be desired. Remote connection computer help and other remote computer services are so much more convenient, and often quicker. I started using remote connection software to further help local clients as well as some friends from as far away as Australia, Great Britain, and Japan.

I could help more people each day. I could charge a decent rate for the services by saving on fuel costs and the amount of time it took to travel between clients. Imagine the effect on the world when more companies realize that sometimes the same work can be done without all the travel. Also, my clients would not have to unhook all the wires on their desktop computers.

I could quickly tell that this was a great way to help people, help the environment, help the computers, help destroy viruses and other malware, maybe even save the whales someday, and take my computer help and repair business to a new level.

 

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